Below are what some of our customers had to say about our service:
"Thank you for the awesome Bach trumpet. Arianne loves it, gorgeous timbre - what a great buy. Thanks for your advice & ongoing support!"
"I am so impressed with your amazing service. I purchased a piano book online from your store late yesterday afternoon and received it today. Sales person was Karen Henderson. Incredible. Thank you so much. When I need other music supplies I'll be coming back to your store. Keep up the brilliant work!
Have a terrific week" Naomi
"I had need of an M-Audio (Interface). We needed it for the Sunday rehearsal. I called Karen at Binary Designs late Thursday afternoon and it arrived by Express Post Friday morning in Bundaberg. Superior service from a great business. Highly recommend you support BD!"
Ian King, Shalom College
"Found they stocked a pear wood Hohner soprano Baroque recorder, gorgeous rich sound (for a soprano)
Staff all clued up, very helpful...Great stock of all manner of instruments, books etc my fancy strayed to the fabulous new Casio elec piano. Happy repeat customer."
"Cleveland is so fortunate to have Binary Music with their professional team led by Len and Karen Henderson who have a wealth of expertise as musicians and teachers and technology knowledge. They have been innovative in involving the community in many musical events. Len's Ukelele Classes promote music as a way of life for old and young. Binary are an energetic and FUN BUNCH !! -who love new ideas. Always ready to help - JUST ASK"
"You are very lucky. Just down the road from you is Binary Music and they are the absolute bee's knees when it comes to anything to do with the ukulele."
Mike Jackson, Author of Uke 'n Play series of books and Ukulele Evangelist.
"I would just like to thank you again for the Sibelius sessions at our EQ Music Teachers’ Seminar at the Qld Conservatorium. The comments I have received have been overwhelmingly positive. This is an area I still want to pursue – partly for myself! Thank you for your continuing support for our music teachers"
Damian Hoey, Regional Music Coordinator|Metropolitan Region
"Thank you for your fantastic service!" - Marie Varga, Dermo Cosmetics, Victoria
"We started our very small business 10 years ago and Binary Designs - owned and operated by Karen and Len Henderson, also in its early years, were one of our first customers. Our relationship with Binary Designs, and particularly with Karen has grown and developed steadily since, with both businesses having become significant players in the 'music and media technology for education' market in Australia.
Over the years, I've observed Karen as being one of those rare individuals who expects plenty from those around her while at the same time expecting even more of herself. And as one of Karen's key suppliers, we've naturally been on the receiving end of some very high expectations. But it is absolutely to Karen's credit and no doubt a major contributor to her success that these expectations are the direct consequence of the complete and professional commitment she has to her own work practice and serving her customers.
Karen is passionate about music education, music technology and equally passionate about the people she serves - always ensuring schools, teachers and students receive the very best she can deliver. Karen's very best is by all accounts and in my experience a very high standard indeed." - John Bienvenue, Managing Director, Sibelius Australia
"I found your service faultless, your
communication prompt and helpful, and the products delivered quickly and as
advertised." - Brad Ward, NSW (Edirol R09 customer).
"If there were more Australian businesses modeled after Binary Designs of Brisbane, Australia, music technology would be thriving better in every country on the planet.
Binary Designs is a no-nonsense solution-oriented company that literally goes to music educators anytime, anywhere in their country not to just sell products but to service music educators by music educators. The level of technology that they offer is world-class. When other music business venues have technical support issues they can't fix, they call on Binary Designs which is the ultimate resource in getting solutions for the Australian music tech industry and their music educators.
As proof, Binary Designs directs the entire technical component of the biennial three-day Queensland Music Educator Conference held in Maryborough which is the best state sponsored music educator conference in Australia. And if that isn't enough, they only sell products that they thoroughly field test.
Why did I write this testimonial? Because I saw it all "live" in "real-time" as I did a 37-day music technology workshop tour of Australia with workshops presented in Melbourne, Adelaide, Sydney, 2003 ASME Conference in Darwin, Brisbane and at the 2003 Queensland Music Educator Conference in Maryborough from June 10 to July 17, 2003. Bravo to Karen and Len Henderson at Binary Designs for an extraordinary well-run music technology business second to none in Australia and the rest of the world as well with a Capital "C" for class. " - John Kuzmich, Jr. USA Music Technologist, Jazz Educator and Freelance Author
"On behalf of the staff at the DAES I would like to thank you both for your work during the opening celebrations for the studio. It gave the Mt Gravatt community a real opportunity to see the potential of the studio, its staff and resources and provided a great chance to liase with the Brisbane school community. Your support through out the installation and commissioning of the studio has been incredible.
I feel that the social capital that we have raised through this will have a profound influence on the research and understanding of how children and schools relate to technology in the arts and provide music education with great benefits. Many thanks to you all for your fine effort and the pleasure of your company, we look forward to sharing in the growth of the studio in the future." - Dr Steve Dillon, University Lecturer.
"Thank you very much for your generous help in getting my notation program working. It is great to find people who can not only sell products but also provide backup service and expertise. I will recommend your business in the future." - Peter Rickert
"Thank you so very much for Sibelius and taking the time to show me through the program. You explained things well, I learned a lot and I'm looking forward to using it. I certainly hope that you got a good sleep after all that! Thanks a 1,000,000!" - Gavin Hawley, Moonglow Productions
"The gear has arrived safely, yahoo! I'm off and running...many thanks for your patience, persistence, expertise, hospitality and good humour." - Anja Tait
"Thanks so much for the splendid service! I was beginning to despair with ANZCA, as I have had a bad time getting the books - but now I have found you, goodie!" - Charmaine
"Once again, many thanks for forwarding the replacement speakers. I really appreciate the service." - Denise Collins, Music Teacher
"Many thanks for the wonderful job on our backing track...our appreciation for all the extra trouble you went to!" - Julie, Philip and Felicite
"Congratulations on your students' performances at the Kerin Bailey Master Class, "Rhythm Unravelled". You must feel very proud of them, including the Clarinetist's solo. Having other instrumentalists perform the Kerin Bailey repertoire added to the occasion and made for an exciting and interesting Master-class.
I would like to say a special "Thank-you" to you for the opportunity to hear the popular composer and jazz performer in Concert, as well as at the Master-class." - Monica Hayes
"I'd like to give credit where credit is due. Len has done an excellent job so far on the consulting project. Thank you for providing Len to do this work." - Michael Blanch
"I'd like to thank you again for the tremendous assistance you gave this morning in demonstrating Sibelius and Finale, and in determining the features needed in a keyboard. Your customer service is outstanding." - Richard Sargeant